Last updated: May 2025
Luxury Properties Hub (“we”, “our”, or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our website https://luxurypropertieshub.com interact with our services. This policy applies to all users, including those in the European Union, and complies with the General Data Protection Regulation (GDPR).
1. Information We Collect
We may collect personal data such as your name, email address, phone number, location, property preferences, and any other information you voluntarily submit through contact forms, WhatsApp, chat, or email. Additionally, we collect technical information such as IP address, browser type, device type, pages visited, and usage behavior through cookies and analytics tools.
2. How We Use Your Information
We use your personal data to provide real estate services, respond to inquiries, personalize your experience, and send marketing communications related to property listings, offers, or events. We may also use your information for internal analytics, website improvements, and advertising purposes including retargeting via Meta (Facebook/Instagram), Google Ads, and similar platforms.
3. Legal Basis for Processing (GDPR)
If you are located in the European Economic Area (EEA), we process your personal data based on the following legal bases:
- Your consent, when you provide information or opt into marketing
- Our legitimate interests, such as improving services and responding to inquiries
- Performance of a contract, when fulfilling your property-related requests
- Compliance with legal obligations, when required by law
4. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your website experience, measure traffic, and deliver personalized ads. You can manage your cookie preferences through your browser settings or via the cookie banner on our website.
5. Sharing Your Information
We may share your data with trusted third parties including:
- Real estate agents affiliated with Luxury Properties Hub
- Advertising platforms (e.g., Meta, Google)
- CRM systems and email service providers
- Legal authorities, if required by law
These service providers are contractually obligated to protect your data.
6. International Transfers
As our servers and service providers may be located outside the EEA (e.g., in the United Arab Emirates), your data may be transferred and stored outside your country of residence. We ensure such transfers are made in accordance with applicable data protection laws.
7. Data Retention
We retain your personal data only as long as necessary for the purposes set out in this policy, unless a longer retention period is required or permitted by law.
8. Your Rights (Under GDPR)
If you are an EU resident, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Object to or restrict our processing of your data
- Withdraw consent to marketing at any time
- File a complaint with a data protection authority in your country
To exercise any of these rights, please contact us at [email protected].
9. Security Measures
We implement industry-standard technical and organizational safeguards to protect your personal data against unauthorized access, disclosure, or misuse.
10. Policy Updates
We may revise this policy from time to time. Any changes will be posted on this page with the updated “Last updated” date. We recommend reviewing this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Luxury Properties Hub
Email: [email protected]
Office Location: Office 1407, Opal Tower – Marasi Dr – Business Bay – Dubai
Website: https://luxurypropertieshub.com